In light of our return to physical viewings, a new viewing protocol has been adopted to protect staff, clients and members of the public.
Pre Viewing Protocol
There are no open viewings.
Pre-booked private appointment viewings only. The viewer must provide their name and contact details.
Individual appointments will last no longer than 10 minutes.
Viewers must confirm in advance that they will be attending the viewing.
Covid-19 official instructions must be adhered to during viewings. Viewers should also be advised:
not to park close to residents’ cars or driveways by mounting the kerbs or close to an area where children are playing.
that they must not attend if displaying any COVID-19 symptoms, are self-isolating or have returned from overseas in the last 14 days.
that they should remain a reasonable distance from the property (e.g. remain in car) until given permission by PSP to enter.
Viewers to remain a reasonable distance from the property (e.g. remain in car) until given permission by PSP to enter.
Viewing party will be greeted outside the property, at 2 metre spacing markers.
No shaking hands or personal contact.
Viewing party is given access to the property and instructed to use hand sanitiser upon entry.
Toilets are not for public use.
For vacant property, particularly smaller units, agents may decide to wait at the entrance to allow viewers to walk around.
For occupied units, agents may decide to remain in the property whilst observing physical distancing (2 metre rule).
Deal with answering questions outside the dwelling, whilst observing 2 metre distance.
Viewing party to be diverted to phone\video meeting if they have extensive questions.
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